The aim of a Sales Development Representative (SDR) is to grow TCN’s customer base by generating leads, soliciting new potential customers, and connecting these customers with the right salesperson. As the first line of communication with prospects, ideal SDRs have a strong understanding of the sales process, excelling at researching leads, starting new relationships, and setting the sale up for success. Being a quick learner with strong communication skills and the ability to showcase TCN offerings compellingly is key.

Every potential customer is an opportunity for you to boost top-line revenue growth, customer acquisition levels, and profitability. TCN is committed to an employee-oriented high-performance culture that emphasizes empowerment, improvement, and quality.

Specific Responsibilities

• Maintain a self-starter attitude while creating outreach strategies for new lead generation methods through LinkedIn, new prospect calling, emailing, and other inbound and outbound lead generation methods
• Anticipate needs by studying services and conducting market research to identify new leads
• Support senior sales teams and sales representatives on outbound strategies and lead-generating efforts
• Attend product training and develop an understanding of those products are used in real-world situations
• Monitor and attend meetings with prospects while handling the introductions and follow-up with the sales representatives
• Be the first point of contact for new business prospects and determine the next steps for each prospect moving forward
• Establish active communication and engagement with prospects to create new leads and sales openings
• Collaborate with sales teams by bringing innovative lead-generation ideas to each weekly meeting

Qualifications

• Excellent communication skills, both written and oral
• Working knowledge of the enterprise software market or the ability to learn new software quickly
• Proficient with MS and Google Suite
• Demonstrated ability to work solo as well as being a productive team member, making outbound calls as well as fielding inbound sales opportunities
• Have a strong work ethic and are eager to learn and make new connections with prospects
• Have experience using LinkedIn Sales Navigator or other similar prospecting applications while keeping track of dead-end leads
• Must be an excellent problem-solver and willing to collaborate in an exceedingly competitive environment
• You love closing deals using complex market research and focusing on continued learning and improvement
• Thorough understanding of commercial awareness and brand recognition to successfully establish rapport with prospects

About TCN

TCN is a fast-growing technology company and provides all its services over the internet in a cloud-based software-as-a-service model. TCN's technology stack and culture are positive and forward-thinking. When you join TCN, you are joining a dedicated team of professionals. Employees often describe our culture as friendly, collaborative, flexible, and fast-paced. To learn more, visit our website.

Our benefits include:

• Medical Insurance (HDHP with HSA)
• Dental Insurance
• Vision Insurance
• Life Insurance 
• 401k with employer match
• Competitive salary
• Paid time off 
• Paid holidays (11 scheduled)
• Weekly lunches; free drinks and snacks
• Casual dress and flexible work environment